Refund Policy

 

After purchase OnlineSuperHeroesİ site access is covered by a 30-day money-back guarantee. If you fall into one of these categories please feel free to request your refund:
Our product has design faults and server downs preventing you to use it properly
Our product did not answer the description as advertised
You can provide an objective account of why the product did not work for you.

If you make a mistake processing your payment, we will reverse the credit card charges immediately. Please examine your receipt carefully to ensure that you paid what you intended and notify us IMMEDIATELY if there is a mistake.

In order to obtain a refund or exchange, you must provide your correct e-mail address and/or mailing address to OnlineSuperHeroesİ. OnlineSuperHeroesİ will not be liable for any claims of non-receipt of merchandise, and/or non-receipt of a “Refund Claim Form” that was a result of an incorrect email address and/or mailing address provided by you to OnlineSuperHeroesİ. The customer is responsible for providing a correct/working e-mail address.

Fraudulent Credit Card Charges or Fraudulent Claims - All requests to negate charges are investigated by our technical department and legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.

OnlineSuperHeroesİ reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on OnlineSuperHeroesİ Web sites. You agree to periodically review our Web sites, including the current version of our Refund Policy. Our refund policy is made available on our Web sites. It is your obligation to review our refund policy for any such revisions.

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